Equality and Diversity Archives - CMI https://www.managers.org.uk/knowledge-and-insights/topic-theme/equality-diversity/ Wed, 08 Oct 2025 14:19:02 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.4 Importance of diversity in the boardroom: enhancing personnel and thinking https://www.managers.org.uk/knowledge-and-insights/article/importance-of-diversity-in-the-boardroom-enhancing-personnel-and-thinking/ Wed, 08 Oct 2025 09:33:55 +0000 https://www.managers.org.uk/?p=82604 How diversity in people and thinking strengthens governance, fuels innovation and equips organisations to thrive

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Article:

Importance of diversity in the boardroom: enhancing personnel and thinking

Written by Chang Rui Hua CMgr FCMI Wednesday 08 October 2025
How diversity in both people and thinking strengthens governance, fuels innovation and equips organisations to thrive in a complex global economy
Diverse colleagues having a meeting

In today’s complex and interconnected global economy, the composition of a company’s boardroom is more than a matter of representation – it is a strategic imperative. Diversity in the boardroom, encompassing both personnel and cognitive diversity, plays a critical role in shaping resilient, innovative and ethically grounded organisations. As companies face multifaceted challenges and opportunities, the need for diverse perspectives has never been more urgent.

Having diversity in personnel means representation and relevance. Personnel diversity refers to the inclusion of individuals from varied backgrounds – gender, ethnicity, age, nationality and professional experience. This form of diversity ensures that the board reflects the broader society and customer base it serves. A diverse boardroom fosters:

  • Broader market insight: Directors from different demographic and cultural backgrounds bring unique insights into consumers’ tastes and preferences, as well as the latest behavioural trends, enabling companies to better tailor products and services to diverse markets.
  • Enhanced reputation and trust: Companies with inclusive leadership are often viewed more favourably by stakeholders, including investors, employees and customers. This trust can translate into stronger brand loyalty and investor confidence.
  • Improved talent attraction and retention: A visibly diverse leadership signals a commitment to equity and inclusion, attracting top talent who value progressive and inclusive workplaces.

Diversity in thinking helps innovation and risk management. Beyond demographics, cognitive diversity – differences in thought processes, problem-solving approaches and professional disciplines – is equally vital. It enriches boardroom discussions and decision-making in several ways:

Keep reading: why we need cognitive diversity, too

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“Neurodiversity can also be a strength,” says former Chartered Manager of the Year Sarah Gardner https://www.managers.org.uk/knowledge-and-insights/article/neurodiversity-can-also-be-a-strength-says-former-chartered-manager-of-the-year-sarah-gardner/ Tue, 09 Sep 2025 10:57:35 +0000 https://www.managers.org.uk/?p=81808 Winning awards while juggling a busy day job and running multiple charities, Sarah Gardner CMgr FCMI is a woman on a mission

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Article:

“Neurodiversity can also be a strength,” says former Chartered Manager of the Year Sarah Gardner

Written by Jamie Oliver Tuesday 09 September 2025
Winning awards while juggling a busy day job and running multiple charities, Sarah Gardner CMgr FCMI is a woman on a mission
Sarah Gardner

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If you think you’ve got a lot on, meet Sarah Gardner CMgr FCMI. 

A full-time project manager, a mother of two children with additional needs, a charity founder and a lifelong learner, she’s living proof of what determination looks like. Alongside her job, Sarah is studying for a master’s degree and has ambitions to pursue a PhD. In her so-called spare time, she runs three charities and has just co-founded a fourth. 

Over the course of her working life, she has undertaken 25 voluntary roles and received 46 awards, including the British Empire Medal, the British Citizen Award, the League of Mercy Award and Chartered Manager of the Year 2022

A woman on a mission

Sarah says she wants to raise awareness about the underdiagnosis of neurodiverse conditions in children, and in turn help reduce the UK prison population.

“Neurodiversity is often misunderstood,” she says. “There are a lot of stereotypes and stigma.” 

She speaks from personal experience. Her son was eventually diagnosed with ADHD and autism, but the process took years. 

“The problem is funding, but also a lack of understanding in schools and among professionals. The media can fuel stigma, portraying neurodiversity negatively. Yes, there are challenges, but mainly because society is not inclusive enough. Neurodiversity can also be a strength, and that message needs to get out there.”

She stresses that the diagnostic process is currently too long and puts unnecessary pressure on families. 

“There needs to be more awareness and education so children can get the right support earlier and have the best opportunities to reach their full potential.”

Stopping children from falling through the cracks

As Sarah researched further, she was struck by a disturbing fact: up to half of the UK adult prison population has a neurodivergent condition. Many were never properly diagnosed in childhood, and were instead dismissed as ‘naughty’ or ‘difficult’.

“If we fail to identify challenges such as ADHD, autism spectrum conditions or learning differences early,” she says, “children are more likely to struggle at school, be excluded and fall through the cracks. That can funnel them onto a path that ends in custody.”

Sarah believes early intervention, better screening in schools, more healthcare resources and joined-up awareness across education, health and justice could transform outcomes, divert people away from the criminal justice system, and reduce reoffending.

Keep reading: workplace inclusivity and winning awards

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Premier League leadership head shares his diversity tips https://www.managers.org.uk/knowledge-and-insights/article/premier-league-leadership-head-shares-his-diversity-tips/ Tue, 09 Sep 2025 10:48:41 +0000 https://www.managers.org.uk/?p=81783 Piers Martin, head of leadership and workforce development, shares how to keep conversations open

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Article:

Premier League leadership head shares his diversity tips

Written by CMI Insights
Diversity is an increasingly emotive subject, which can leave managers scared of making mistakes. Piers Martin, head of leadership and workforce development at the Premier League, shares how to keep the conversation open…
Silhouette profile group of men and women of diverse culture

In today’s political climate, the subject of equality, diversity and inclusion (EDI) can feel loaded and difficult to approach. 

Piers Martin, the Premier League’s head of leadership and workforce development, recently shared his tips on handling diversity more confidently at a CMI web event, hosted by Anthony Thomas, diversity and inclusion lead for the CMI Wales Regional Board.

Here are five things he told us…

1. Diversity should be par for the course

Piers said he doesn't see himself as a diversity-led manager – that should simply be a given for all leaders. But in his work at the Premier League, he sees leaders at too many football clubs simply passing EDI off as someone else’s job. 

This, he said, is a problem, because diversity is linked to improved performance. 

“If they're not seeing diversity as a priority, they're not seeing high performance as a priority,” said Piers. “The whole point should be around developing your team, your people and the organisation. Open and honest dialogue is how you will improve.”

2. Tune out the noise

In the event live chat, attendees shared what they find most challenging when managing diversity. The most common response was “fear leading to silence”. In today’s politically charged environment, the thought of making a mistake around EDI can be paralysing. 

Piers, who is deaf, used his tinnitus as an analogy, saying leaders have to learn to tune out the societal noise. Be critical about the information you’re receiving and understand how biases can affect your opinions and decisions.  

“The more people can understand that, the more the societal noise will subside, or at least they’ll cope with it and manage it,” he said. “I understand why people are frightened of the political implications around diversity, but it comes down to what the organisation is there to achieve.”

Watch in full: Diversity and Inclusion – Removing the Fear of Open Conversations

For Piers, the “golden thread” of diversity isn’t found in diversity training. It’s in listening to people’s stories directly, which helps you become a compassionate leader.

3. Learn from the people in front of you

For Piers, the “golden thread” of diversity isn’t found in diversity training. It’s in listening to people’s stories directly, which helps you become a compassionate leader.

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“My disability is an advantage that pushes me forward” https://www.managers.org.uk/knowledge-and-insights/article/my-disability-is-an-advantage-that-pushes-me-forward/ Thu, 28 Aug 2025 16:16:09 +0000 https://www.managers.org.uk/?p=81306 Paul Wilden CMgr CCMI, our Chartered Companion of the Month, has a determination to succeed that has accelerated his career

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Article:

“My disability is an advantage that pushes me forward”

Written by Georgia Lewis Thursday 28 August 2025
Paul Wilden CMgr CCMI, our Chartered Companion of the Month, has a determination to succeed that has accelerated his management career – and given him opportunities to help others
Paul Wilden

Two things have defined Paul Wilden CMgr CCMI’s career: a passion for travel and a commitment to diversity and inclusion. He spent 30 years in corporate and investment banking and finance roles in the UK and Asia, and has been a Chartered Companion since 2021. 

Paul has worked both indirectly (with TMF Group and Apex Group) and directly (with Warburg Pincus and Lovell Minnick Partners) in private equity for the past eight years – initially as part of the senior management teams of portfolio companies and, for the past two-and-a-half years, in various advisory capacities.

Paul’s international outlook and commitment to diversity and inclusion, informed by his own experiences with disability, have been integral to his success. 

An early career shaped by travel and independence

After backpacking around Australia, New Zealand and Asia for 18 months, Paul returned to the UK in late 1992 and decided to take a strategic approach to starting his career. 

Travelling pre-internet gave him independence and a strong understanding of different cultures, which helped shape his journey: “I was queuing up in different cities around the world to collect my post. I needed to grow up and be independent – and I knew that if I didn’t do that, the trip could be cut short and I’d be going home sooner than I realised.”

Paul’s first job after travelling was with Citibank. After getting a foot in the door at this large international organisation, he was promoted quickly to different roles that aligned with his ambitions.

“As a 20-something, I was entrusted to go and visit clients in North America,” Paul recalls. “I found myself in New York and Detroit, sitting with companies like General Motors and GE. One of the good things about Citibank – and this plays into the CMI work around being an accidental manager or a strategic manager – is that it’s a very good training ground.”

After Citibank, Paul was headhunted by Barclays for a role that came with a 70% pay rise. While this move was financially beneficial, Paul put himself under immense pressure, feeling as if he had to work 70% harder to justify the new salary. After four years at Barclays, during which he navigated a period of major corporate restructuring, he moved to BNY Mellon in 2000. By the age of 38, he was promoted to managing director.

Championing diversity, disability and intersectionality

In 2005, Paul felt drawn back to Asia. He moved to Singapore, first with BNY Mellon and then with Standard Chartered, which led to a 14-year stint away from the UK. During this time, he ran regional and global businesses and lived in Singapore and Hong Kong. It was also a pivotal opportunity for Paul to step up as an advocate for disability and intersectionality in the workplace.

Born with microtia atresia, Paul’s right ear was not properly formed, which has affected his hearing. But he says that, instead of holding him back, this visible difference made him more determined to succeed.

“In Singapore, I started getting more involved in diversity and inclusion,” he says. “I’m married to a man, so for me it’s about LGBTQ+ and disability, so intersectionality is something that’s very valid and relevant from my perspective.” 

Paul’s parents were told that he would never be academically successful; he would miss too much in the classroom because of his hearing. But having that disadvantage was a real driver for him to succeed.

Keep reading: making an impact through volunteering

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Strategies for ethical management of personality diversity https://www.managers.org.uk/knowledge-and-insights/article/strategies-for-ethical-management-of-personality-diversity/ Tue, 12 Aug 2025 10:51:09 +0000 https://www.managers.org.uk/?p=80770 Lewis Senior, Mark Wilkinson and Paul Grant explore strategies to help organisations embrace personality diversity

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Article:

Strategies for ethical management of personality diversity

Written by Lewis Senior, Mark Wilkinson and Paul Grant Tuesday 12 August 2025
Lewis Senior, Mark Wilkinson and Paul Grant explore how ethical strategies can help organisations embrace personality diversity to boost collaboration, inclusion and performance
Book cover of "Personalities remixed"

Personality diversity refers to the range of personality styles and tendencies that exist within any group or organisation. It reflects the different ways people think, feel and behave, which can strongly influence team dynamics, decision-making and everyday interactions. Embracing personality diversity means recognising and valuing these differences to foster better collaboration, creativity and effectiveness.

To effectively manage personality diversity, organisations can adopt ethical strategies that promote inclusivity, collaboration and innovation. The following strategies provide a roadmap for fostering an ethical and diverse workplace.

Leadership commitment

Ethical management of personality diversity begins with leadership commitment. Leaders must model ethical behaviour and demonstrate a genuine effort to value and leverage diverse personalities. This includes setting clear expectations, supporting inclusive policies and holding themselves and others accountable for ethical conduct.

Intentional leaders can also prioritise their own growth and awareness by seeking training, coaching and mentorship to deepen their understanding of personality diversity and ethical leadership. By living these values, leaders can inspire a culture of respect, inclusion and psychological safety across the organisation. 

Comprehensive training programmes

Training programmes are essential for raising awareness and building skills around personality diversity and ethics. 

Equilibria’s programmes cover topics such as unconscious bias, communication, conflict resolution and intentional leadership – all through the lens of E-Colours and personality diversity. The E-Colours framework, developed by Equilibria, offers a model for understanding individual differences in behaviour and communication styles. This system categorises people into four primary personality styles: Red (Doer), Yellow (Socialiser), Green (Thinker) and Blue (Relator). Each style reflects distinct tendencies and preferences that influence how individuals engage with the world. 

Training and coaching must be ongoing and tailored to the needs of each organisation and its people. In the spirit of inclusion, we recognise that some E-Colours combinations do not respond well to role-playing exercises. However, interactive workshops featuring team-building tasks, games and real-life case studies can still help participants gain a stronger understanding of the challenges and opportunities that come with personality diversity. Providing resources such as reading materials, online courses and access to experienced coaches also supports continuous development.

Keep reading: diverse teams and transparent communication

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“The fire service reignited my passion for developing female leaders” https://www.managers.org.uk/knowledge-and-insights/article/the-fire-service-reignited-my-passion-for-developing-female-leaders/ Thu, 31 Jul 2025 09:58:50 +0000 https://www.managers.org.uk/?p=80436 A move from fashion retail to the Derbyshire Fire & Rescue Service meant a radical change for Yvonne Devereux CMgr MCMI

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Article:

“The fire service reignited my passion for developing female leaders”

Written by Caroline Roberts Thursday 31 July 2025
A move from fashion retail to the Derbyshire Fire & Rescue Service meant a radical change for Yvonne Devereux CMgr MCMI, our Chartered Manager of the Week. But it’s allowing her to put her wealth of experience in developing female leaders to good use…
Image of Yvonne Devereux CMgr MCMI

After more than a decade with a high-street fashion brand, Yvonne Devereux CMgr MCMI joined Derbyshire Fire & Rescue Service in 2018, where she is now an organisational development partner and employee network lead. 

“It’s been an interesting journey,” she says. “The fire service can be viewed by some as a male-dominated world, but it isn’t. I adore it and I love working on their leadership agenda.” 

Historically, in the fire service, there’s been more of an emphasis on command-and-control style leadership, rather than the empathetic and supportive style. Yvonne believes there is a time and a place for command and control – in particular in safety-critical fireground situations – “but there’s also room for emotional intelligence to support the positive and inclusive culture the sector is working to evolve”.

Launching a coaching, mentoring and training business

Yvonne’s role involves running workshops and forums to educate and empower women to work towards leadership, and to break down barriers and stereotypes. Progress is being made, and women now make up around 9% of firefighters nationally. 

“We need to do the work for future results, but also be patient. We’ll get there in time.”

Alongside her work with the fire service, Yvonne runs her own coaching, mentoring and training business, Yvonne’s Leadership Development, which she launched in early 2024. Her individual clients are mainly, but not exclusively, female, and she also works with organisations to deliver Finding Your Voice, a female leadership programme she runs with a coaching partner.

Yvonne first became involved in CMI via its collaboration with the National Fire Chiefs Council to create a bespoke supervisory leadership development programme for the service.  She decided to try out the programme herself, and after building some credits, she embarked on the Full Assessment route, gaining Chartered Manager status in January 2025.

There’s always learning to do, so always make time for it and work towards your potential with a growth mindset

“I have training and coaching qualifications, but I also felt I needed something to show that I could mentor senior leaders and bring that manager energy. I’d not been in a direct management role for around five years by then, so I wanted that badge.”

Keep reading: why it’s important to pay it forward

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As a manager, how much do you understand ADHD? https://www.managers.org.uk/knowledge-and-insights/article/as-a-manager-how-much-do-you-understand-adhd/ Tue, 22 Jul 2025 09:14:18 +0000 https://www.managers.org.uk/?p=80107 ADHD is often framed as a deficit, but this can overlook the strengths it brings. For managers, understanding ADHD is key

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Article:

As a manager, how much do you understand ADHD?

Written by Katie Friedman and Alex Campbell Tuesday 22 July 2025
ADHD is often framed as a deficit, but this view can overlook the strengths it brings. For managers, understanding how ADHD affects attention, time perception, executive function and sensory processing is key to better support and inclusion…
The book cover of 'ADHD... Now What?'

We live in a world that predominantly frames ADHD as negative, a disorder, and implies that those with ADHD are somehow broken. It has the words ‘deficit’ and ‘disorder’ in the title, but framing your life as ‘deficient’ is not a great way to begin to understand yourself.

In fact, in their 2021 book ADHD 2.0, expert ADHD psychiatrists Dr Edward Hallowell and Dr John Ratey (both ADHDers themselves) suggest a positive reframe of some ADHD traits to VAST (Variable Attention Stimulus Trait). This is a helpful shift, as it provides a way to explore ADHD more positively.

Dr Thomas E. Brown, a clinical psychologist and researcher in the field of ADHD, argues that ADHD affects a broad range of executive functions and should be understood as a developmental impairment of executive functions, not just attention and hyperactivity.

So what exactly is attention stimulus and what are executive functions? How do they help us gain a more nuanced view of ADHD? Let’s take a look by breaking these factors down into four key components.

1. Brains wired for ‘interest’ not ‘importance’

ADHDers often exhibit a unique neurological framework in which their brains prioritise tasks based on intrinsic interest rather than external importance. This predisposition means that their motivation is significantly driven by what is immediately stimulating (or interesting), rather than what is conventionally recognised as important. This can lead to difficulties in prioritising tasks that are crucial (but not necessarily engaging). It can also create challenges in academic, personal and professional settings where adherence to externally set priorities is required.

For example, an ADHDer might excel in high-stress, fast-paced jobs that provide constant novelty, whereas they may struggle with repetitive, monotonous roles.

Keep reading: three more factors for managers...

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Six tips to make team members feel included https://www.managers.org.uk/knowledge-and-insights/article/six-tips-to-make-team-members-feel-included/ Tue, 08 Jul 2025 16:42:34 +0000 https://www.managers.org.uk/?p=79875 At a recent CMI webinar, a group of experts shared the one management intervention that made colleagues feel included

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Article:

Six tips to make team members feel included

Written by CMI Insights Tuesday 08 July 2025
At a CMI inclusive management event, a group of experts were asked for the one management intervention that made colleagues feel more included. Try these out in your workplace today
Colleagues collaborating over video call with colleagues

Around the world, there has been something of a backlash against EDI in recent months. Despite this, most organisations are still determined to foster inclusion and be great places to work.  

Against this backdrop, and with the Employment Rights Bill coming into force in the UK, CMI brought together a group of prominent leaders, including members of its Everyone Economy committee, to discuss inclusive management

The event built on CMI’s groundbreaking 2024 report, Walking the Walk? Managers, inclusivity and organisational success. As CMI chief executive Ann Francke OBE CMgr CCMI put it: “When you have inclusion at the heart of your company strategy, that's when you really get practical and achievable results.”

Gain valuable insights from the full Inclusive Management: It’s Time to Walk the Walk discussion

How managers make a difference

Event host Sir Trevor Phillips OBE CMgr CCMI, co-founder of Webber-Phillips and chair of Green Park, highlighted the role of managers who find themselves “constantly looking for ways in which we can meet that challenge [of inclusivity] more effectively, practically and cost-effectively”. 

At the end of the rich and insightful session, Sir Trevor asked each panel member to share one practical action they've seen implemented in the workplace that “radically helped colleagues feel more included”. 

Here’s what they said…

Allow reasonable adjustments – and don’t ask for a reason

Diane Lightfoot, CEO of the Business Disability Forum, recalled a trust-based approach to workplace adjustments that she’d seen in action at GSK. If an employee there needs an adjustment, such as assistive technology, they can order it without giving a reason.  

Diane described seeing a team from GSK give a presentation on the award-winning approach. Someone asked whether they worried about the system being abused. GSK’s response: the company designs its systems for the 99.9% of people who won't abuse them. 

Public-sector bodies have applied GSK’s trust-based approach to their own assistive tech, Diane said. 

“After a year, one found that their costs hadn't gone up. People hadn't started asking for stuff they didn't need. The turnaround time was so much better and there was a cost saving in not referring people needlessly to occupational health.”

Keep reading for five more ways to boost workplace inclusion…

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“I’ve grown so much as a person from when I first started” https://www.managers.org.uk/knowledge-and-insights/article/ive-grown-so-much-as-a-person-from-when-i-first-started/ Tue, 24 Jun 2025 09:25:46 +0000 https://www.managers.org.uk/?p=79322 Nottingham Trent University student Ria Sharma shares how a CMI accredited-course helps her stand out

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Article:

“I’ve grown so much as a person from when I first started”

Written by CMI Insights Tuesday 24 June 2025
Final-year Nottingham Trent University student Ria Sharma shares how a CMI accredited-course has transformed her mindset – and how it is helping her to stand out in a highly competitive industry
Image of Ria Sharma

When first considering a career in fashion, Ria Sharma first worried she didn’t have the connections to break into a highly competitive industry. 

While she has “always been a creative person”, she recalls how the lack of conversation about careers within the creative industries during her time at sixth form left her unsure of her next steps. “I didn’t think it was really possible,” she admits. 

Now a final-year student on the CMI Dual Accredited BA (Hons) Fashion Management course at Nottingham Trent University, Ria is graduating with an exciting internship lined up at jewellery brand Daisy London. She is quick to identify the range of exciting opportunities that the course has given her – from a placement year at ME+EM as a buying intern for knitwear and jersey, to her dissertation focused on improving equality, diversity and inclusion in the fashion industry. 

As well as providing her with a greater sense of confidence in herself and her abilities, having CMI accreditation on her CV will help Ria to continue to “stand out”, she says. 

Here’s how the course has helped her to kick-start her career in fashion…

Q: How important do you think management and leadership skills are in the field of fashion?

Ria Sharma (RS): They are so important. I've had my year of industry experience, and management experience is something that I'd love to have in the future. I think it's really good to teach young people about it because, as an industry, workplace dynamics can be quite difficult to navigate. Having knowledge about great management or leadership skills or how to handle difficult situations is really important, especially for young people.

Q: How do you think completing a CMI-accredited course will help you in your career?

RS: It will help me stand out against other people, especially for future interviews and assessment centres. In the fashion industry it is competitive, so having anything that makes you stand out in such a crowded pool with so many people going for the same role is great. Having accreditation on your CV is really useful. 

People experience toxic workplaces and I know how this can ultimately lead to burn out. Proving to an employer that it's something that you care about and that you want to be a manager that cares about their team and nurtures talent is so important. I know from my dissertation research that when you have a healthy team and a healthy workplace, it does produce better results in terms of creativity, adaptability and innovation.

Q: What did you achieve during your placement year and can you think of an example where you used your management skills?

RS: During my placement year, I grew a lot in confidence. By the end, I was so sure of myself and my tasks, and experiencing difficult situations taught me how to stand up for myself and be confident. Having the accreditation helped me be a better communicator, and while it can be daunting when you go on placement and you're with people who have been in the industry for years, knowing how to get my ideas across and be confident was really helpful. 

Having anything that makes you stand out in such a crowded pool with so many people going for the same role is great

Keep reading for Ria’s best piece of career advice…

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“Volunteering will repay you a hundred times over” https://www.managers.org.uk/knowledge-and-insights/article/volunteering-will-repay-you-a-hundred-times-over/ Tue, 10 Jun 2025 14:43:58 +0000 https://www.managers.org.uk/?p=78881 Following another inspiring Volunteers’ Week, we speak to two of our dedicated CMI regional board members

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Article:

“Volunteering will repay you a hundred times over”

Written by CMI Insights Tuesday 10 June 2025
Following another inspiring Volunteers’ Week, we speak to two of our dedicated CMI regional board members, Dr Steven Egan fCMgr and Donna Goodall CMgr MCMI. Here’s what they told us about the transformative impact that CMI volunteering has had on them...
Table of people at CMI having a meeting

At CMI, we are proud to have a community of dedicated and inspiring volunteers. As well as helping us to drive our mission for better management across the UK, becoming a volunteer can do a huge amount for you too. It can create excellent networking opportunities and boost your leadership skills. It may also broaden your perspective and amplify your presence in your industry, all while developing yourself and helping others. 

Following Volunteers’ Week on 2–8 June, we caught up with two people who know the value of volunteering better than anyone: Dr Steven Egan fCMgr and Donna Goodall CMgr MCMI. 

A communications and social lead and board member for CMI Northern Ireland, Steven first became a volunteer with CMI in 2023 after obtaining Foundation Chartered Manager status. Outside CMI, he’s an appointed member of the UK Young Academy, voluntarily sits on the Membership Development Committee and serves as a trustee for Sólás, a Belfast-based charity that supports children with additional needs. He shares how these experiences have given him “far more” than he expected, including both a “renewed sense of purpose” as a leader, and a reminder of the power of “collective leadership”. 

Donna shares Steven’s conviction in the positive impact of volunteering on professional growth, both her own and that of others in her community. After getting involved as a volunteer with CMI four years ago, she has since been promoted to deputy chair of the CMI West Midlands and North West Regional Board, which she says has been a “real honour”.  

Here’s what CMI volunteering means to them…

Q: Why did you get involved with CMI volunteering?

Donna Goodall (DG): I am passionate about leadership development and wanted to contribute to the professional community. I saw it as an opportunity to give back, expand my horizons and support the growth of management excellence within my region. I feel very fortunate to have become a volunteer with CMI, as well as very proud to be part of the West Midlands North West region. 

Steven Egan (SE): I was keen to expand my network across Northern Ireland and felt CMI reflected my values – particularly around inclusive, ethical and evidence-based leadership. I wanted to gain board-level experience to deepen my strategic thinking and apply insights from both my studies and professional experience, helping me to bridge theory and action. It has been one of the most rewarding and energising parts of my career to date.

Q: What benefits have you enjoyed as a result of volunteering?

DG: Volunteering has provided numerous benefits, including expanding my professional network by connecting me with like-minded leaders and industry experts. It has also enhanced my leadership skills, given me new perspectives on management challenges and increased my confidence in collaborative decision-making. Additionally, being part of a dedicated team has been incredibly rewarding and motivating.

Hear more from Donna and Steven…

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